How to charge the foreo facial cleanser? What are the common problems?

Many people are using the foreo cleansing device, and they may encounter some problems when using it. How to charge the foreo facial cleanser? What are the common problems with charging the foreo facial cleanser?

How to charge the Foreo facial cleanser

1. Press and hold the "+" and "-" keys for 5 seconds to unlock;

2. Gently plug your USB charging cable or charger into the charging port of your FOREO product.

3. The LED light will flash only after power is turned on. If the battery is exhausted, it will take 5 minutes for the LED light to flash. Please wait patiently.

4. When fully charged, the LED light will stay on for about an hour.

Please insert the USB charging cable or charger cable into the charging socket of the FOREO product. While charging, the LED indicator will flash repeatedly. When fully charged (approximately 1 hour), the LED indicator will emit a steady light.

What are the common problems with charging the foreo facial cleanser?

1. Foreo keeps flashing when charging

It is normal to keep flashing. This product will keep flashing when charging. When it is charged, it will stop flashing and light up continuously.

2. How long does it take to charge Foreo?

After FOREO runs out of power, it takes about an hour to charge it to full capacity.

3. Foreo charging light is not on

When the battery is exhausted and you charge it again, it will not light up for about 5 minutes, and then it will start flashing after about 5 minutes

4. Can I use other chargers with FOREO products?

Please use the charger provided by FOREO. Using any other charger (including chargers for other FOREO products) may damage the battery.

5. How often should I charge the battery?

Battery life varies by product, but in general, you should charge when the battery is low, as indicated by the LED light starting to flash.

6. Can I expose FOREO products to sunlight outdoors?

We do not recommend exposing FOREO products to outdoor sunlight as this may damage the product.

7. My FOREO product is not working or cannot be charged, what should I do?

Please follow the steps below to identify the cause of the problem: Try to charge your FOREO product. If the battery is completely discharged, it will take about 5 minutes for the LED light to flash to indicate that it is charging. Because to protect the battery the charger will charge at a low current. If the LED is still off after 5 minutes, please check:

Is the DC plug firmly inserted into the DC socket?

Is the power plug firmly inserted into the wall socket?

If your 3-button FOREO product is fully charged but still not working, please make sure the travel lock is unlocked. Press and hold the "+" and "-" buttons simultaneously for about 5 seconds to unlock the travel lock. The LED light comes on after unlocking.

If the above steps do not reveal the cause, your FOREO product may have a malfunction. Please review the Warranty and Returns page for full information on how to exchange your product.

Okay, that’s all about the charging of foreo cleansing device. I hope you all understand it.